Shipment & Delivery
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time:
The time it takes to prepare your item(s) to ship from the warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time:
The time for your item(s) to travel from the warehouse to your destination by the shipping carrier.
SHIPPING TERMS
Some products are shipped directly from the manufacturer and shipping times may vary in accordance with the manufacturer's procedures. Please contact us support@Pi-Mart.com for more information.
Be assured we process and ship your orders with an expedited approach, on First-In-First-Out (FIFO) basis, subject to availability of stock in seasonal and discounted sale offers.
Note: 1- Our loyal/registered/subscribed customers have advantage of skipping verification processes that save them many days in order delivery!
2- We collect Sales Tax on behalf of collection authorities at rate prescribed for the location Shipping is desired. For we'd send separate invoice to pay if not already included in the order total.
SHIPPING & DELIVERY TERMS FOR (USA)
New/Guest orders are processed on the first available business day after order payment (if through Credit/Debit card is received that may vary from 2-4 days depending on Banks transaction & verification procedures). Then in most cases, your order will be processed within 1-3 working days. Orders from USA warehouses or associates stores are shipped using standard USPS/FedEx/UPS service that delivers within around 4-8 days and orders from China/other countries warehouses are shipped using ePacket/other delivered within around 8-18 days, along with tracking # and delivery confirmation.
Please Note:
Orders Processing, Shipping & Delivery may delay due to COVID-19 precautions/restrictions.
SHIPPING & DELIVERY TERMS FOR (OTHER COUNTRIES)
New/Guest orders are processed on the first available business day after order payment is received. In most cases, your order will be processed within 1-7 working days. Orders are shipped using standard USPS/FedEx/UPS/DHL/Other along with tracking # and delivery confirmation. A minimum shipping fee is charged that may be increased if extra shipping cost is involved. We make special arrangements to ship worldwide on extra shipping/handling cost!
Expected Delivery time: 8-18 business days.
Note: The European Customers/recipients will be required to pay VAT for orders valued above €150.
FREE SHIPPING:
Currently, we offer free shipping on orders for USA only, that can be changed any time without prior notice.
PS. VIRGIN ISLANDS, PUERTO RICO, ALASKA, HAWAII and GUAM will incur additional shipping charges. Customers from these states please confirm shipping cost before order.
EXPRESS SHIPPING:
Express Delivery by UPS/USPS /FedEx/DHL courier is available for an additional charge. Please submit “Contact Us” form for desired shipping and to find out more information.
SHIPPING TO MULTIPLE ADDRESSES
If you need to ship to multiple addresses, please create a separate order for each distinct location.
SHIPPING RESTRICTIONS
We are unable to ship to P.O. Boxes, APO/FPO and Military addresses. Please provide a street location to receive your order.
PS. We don't process/ship during off-hours, weekends and holidays. Orders placed on Saturday/Sunday will be processed on Monday.