Dear Customer,
We sincerely apologize that your order has been delayed by more than a week. We understand how frustrating it is to wait longer than expected.
Due to peak-season carrier volumes, our Free/Economy shipping services are currently experiencing longer transit times. We are actively monitoring the situation with our shipping partners to get your order to you as soon as possible.
We truly appreciate your patience. Please be assured that if your order does not arrive, you are guaranteed a full refund.
If you have any questions, please don’t hesitate to reply directly to this email. We’re here to help.
Thank you for your understanding.
Sincerely,
The Pi-Mart Team
